CRM MANAGER IN E-COMMERCE OUI (M/F/D)
Munich | Fulltime
To strengthen our team at our headquarters in Munich, we are looking for a CRM Manger in E-Commerce Oui (m/f/d) as soon as possible.
TASKS
Your job with us
- Introduction of a CRM software system
- Development and implementation of a holistic CRM strategy in close coordination with e-commerce management
- Development and implementation of CRM campaigns along the customer journey in cooperation with internal departments (design, styling, graphics) and external agencies/service providers
- Planning, sending and evaluating newsletters including topic and media preparation.
- Analysis of customer development and purchasing behavior; Segmentation of the customer base and development of a personalized communication concept
- Conception and implementation of voucher and bonus models
- Analysis and reporting of campaign and service provider performance
- Development and implementation of content ideas for the Oui web shop and the brand shops of our marketplace partners
- Continuous observation and analysis of the market
PROFILE
You fit in with us if you
- Successfully completed business studies with a focus on CRM, online marketing or related areas
- At least 2 years of professional experience in the field of CRM, e-mail marketing or similar, including the relevant systems
- Very good knowledge of spoken and written German and English
- Experienced handling of MS Office products
- Affinity and enthusiasm for fashion and online media/web tools
- Quick comprehension, analytical thinking and attention to detail
- Hands-on mentality, independence, flexibility, organizational skills
OUR OFFER
- A family business with a flat hierarchy and fast decision-making processes in a dynamic environment
- Exciting insights into a successful fashion company, from design to the finished product
- A warm and open team whose experience you can benefit from
- A modern office with good public transport connections, free parking and drinks, attractive employee conditions and flexible working hours.
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We look forward to receiving your application, stating your availability and salary expectations: