Customer & Agent Relationship Manager (m/w/d)
Munich | Full-time job
To strengthen our team at our headquarters in Munich, we are looking for a full-time employee in the Customer & Agent Relationship Team (m/f/d) to start now.
In your work with us
- you look after national and international customers
- you accept repeat orders and complaints
- you support customers by telephone and in writing
- you take over administrative tasks
- you are the contact person for our Oui stores
- you support the optimisation of workflows and processes
- you are the interface between field service and headquarters
You fit in with us if you
- have successfully completed a commercial apprenticeship
- ideally already have experience in customer service
- have a strong customer and service orientation
- have good communication skills, are able to work under pressure and work in a structured manner
- have good to very good knowledge of English, ideally speak several foreign languages
- have a good command of the common MS Office applications and ideally have already worked with Microsoft Navision & AS400
- enjoy working in a team
It awaits you
- a family business with a flat hierarchy and fast decision-making processes in a dynamic environment
- exciting insights into a successful fashion company, from design to the finished product
- a modern office with excellent public transport connections, free parking, drinks and fruit
- attractive employee discounts
- flexible working hours and the opportunity to work from home
- an attractive company pension scheme
- a good and comprehensive induction into the area of responsibility.
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We look forward to receiving your application, stating your availability and salary expectations:
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