Privacy of Oui Group GmbH & Co. KG

Data Protection Regulations

  1. Your Personal Data
  2. Collection and Use of Your Personal Data
  3. No passing on to third parties
  4. Cookies and automatically transmitted technical information
  5. Giving and revoking your consent, contents of this consent
  6. Usage profiles
  7. Duration of storage and information about your personal data, updating and deletion

Oui Gruppe GmbH & Co. KG, its subsidiaries and partner companies (hereinafter referred to as ‘Oui’) attach great importance to the protection of your personal data and your right to self-determination. Oui collects, processes and uses your personal data during your visit to our online store exclusively in accordance with the principles described below and in compliance with the German Federal Data Protection Act (Bundesdatenschutzgesetz) and the German Broadcast Media Act (Telemediengesetz, TMG).

1 Your Personal Data

Personal data are individual details regarding personal or material affairs that could be used to establish a connection to your person. These include, for example, your name, your telephone number as well as your postal and e-mail addresses.

2 Collection and Use of Your Personal Data

As a basic principle, your personal data will only be collected and used when visiting the Oui webpage if you register there or if your visit to the webpage results in a contractual relationship. When visiting the webpage you will be requested at various times to enter personal data. Oui collects or uses this data

to receive and process your order,
for the collection of open accounts receivable,
to receive and process your requests,
in order to check the creditworthiness in case of legitimate interest,
to forward newsletters, if you have consented separately to this.

These points are explained in greater detail below:

a) Use of your personal data in order to receive and process your order

Oui uses your personal data, in particular your name (first name and surname), your address, your telephone number, your e-mail address, your credit card number, your date of birth and your bank account details, which you have provided during the actual purchasing process, if necessary for the purpose of processing and invoicing your order. For processing your order, Oui will pass on your personal data to a logistics service provider employed by Oui. On behalf of Oui the logistics service provider will process your data in compliance with these data protection regulations as well as the necessary safety precautions.

b) Use of your personal data for the collection of open accounts receivable

Oui will furthermore use your personal data, which we have collected and saved for the purposes of receiving and processing your order, to collect open accounts receivable. For this purpose Oui commissions a debt collection company, to which Oui will communicate and allow to process the requisite data in compliance with these data protection regulations as well as with the requisite safety precautions.

c) Use of your personal data for the processing of your requests

Oui will furthermore collect and use your personal data in order to be able to process any suggestions or remarks you have communicated to us, e.g. by means of a contact form on the website.

d) Credit check by the SCHUFA (German General Credit Protection Agency) or other companies

Oui transmits certain information, which you have provided to Oui as part of the ordering procedure, to carefully selected service providers, who will check your creditworthiness. The data transmitted to these companies encompasses your first and surnames, your postal address, your date of birth and your credit card details. These service providers will check the existence of negative attributes regarding your creditworthiness, calculate your credit rating and determine your ‘score’. A ‘score’ predicts the risks of a possible shortfall in payment on the basis of well-known empirical values using a statistical method. At present these service providers are: SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden; Creditreform Rosenheim Karl KG, Oberaustrasse 14, 83026 Rosenheim; and CEG Consumer Reporting GmbH, Hellersbergstr. 11, 41460 Neuss.

Oui will also forward data to the companies aforementioned on the basis of non-contractual behaviour, if this is admissible in consideration of all interests concerned. These companies store and transmit the data to their contract partners in the EU internal market in order to provide this information for the evaluation of the creditworthiness of natural individuals. You can obtain information from the SCHUFA or other companies regarding the data stored that relates to you. Further information about the SCHUFA disclosure and score procedure is provided in an information sheet, which is obtained upon request from the SCHUFA contract partner (at

e) Use of your personal data for the forwarding of newsletters

If you have expressly consented to receive such information, Oui collects and uses your personal data, in particular your name (first and surnames), your address, your e-mail address and your date of birth, to send you further information regarding Oui products, special offers, such as birthday mailings or customer surveys as well as general customer information. The information can be provided by e-mail or via traditional postal service.

If Oui has received an e-mail address from you in connection with the order placed in the shop, Oui will use this for the direct advertising of its own similar goods or services, unless you have refused such use. Naturally we clearly indicate to you when collecting the e-mail address and upon each use that you have a right of revocation.

For the purpose of sending newsletters, Oui uses specialised service providers, to which the personal data required for this activity are transmitted. These service providers will only process your personal data on behalf of Oui and in accordance to Oui’s instructions. Compliance with these data protection regulations as well as the necessary security measures is guaranteed.

f) Use of your personal data for the statistic analysis of page views and orders

This website uses Google Analytics, a web analysis service provided by Google, Inc. (‘Google’). Google Analytics uses so-called ‘cookies’ (see also no. 4), which are text files placed on your computer, to help the website analyse how you use the site. The data generated by the cookie about your use of the website also includes, for example, your shortened IP address. The shortening of the IP address anonymises the data, i.e. it is no longer possible to identify you as a website visitor. The data anonymised in this way will be transmitted to and stored by Google on servers in the United States of America. Google will use this anonymised data for the purpose of evaluating the use of the website, compiling reports on website activity for Oui as the website operator and providing other services relating to website activity and internet usage. Google may also transfer this anonymised data to third parties when required to do so by law, or where such third parties process the data on Google's behalf. Under no circumstances Google will associate your anonymised IP address with any other data held by Google. Users may refuse the installation of cookies by selecting the appropriate settings on their browser; however, it may no longer be possible to use the full functionality of this website.

g) Use of your personal data for other technical purposes

When you visit our webpages Oui will save the following information as standard

your IP address,
the webpage where you came from,
the Oui-webpages that you visit as well as
the date and the duration of your visit
the browser type
your browser settings
your operating system
the page visited by you

Oui uses cookies in order to determine the preferences of visitors and in order to make a tailor-made offer or to design your online visit more comfortably and individually, for example by avoiding the repeated input of data. Please see also number 4 below regarding this topic. Apart from that we only store personal data if you send them to us voluntarily (e.g. by completing online forms).

3 No passing on to third parties

We will not pass on your personal data, in particular your first name and surname, to third parties without your prior consent, unless we are legally obliged to divulge the data, for example when ordered to do so by a public prosecutor or due to a court order. Your personal data is stored and used only in the Federal Republic of Germany.

Should you choose to pay by instant transfer, at no time will your PIN or TAN number be saved or stored.

4 Cookies and automatically transmitted technical information

During the visit to the website, Oui also uses so-called “cookies”. Cookies are small text files on your computer which are saved by your browser on your computer. Oui uses the information contained in the cookies to make your online visit more pleasant and individual and can also use it to manage your virtual shopping cart, for example. In addition, Oui uses cookies to save your individual settings, for example your chosen language, so that you do not need to re-enter these settings each time you visit the site again. Oui stores the following information in encrypted form in the cookies that it sets: an anonymous identifier for your computer and the settings that you have selected on the Oui webpage.

Furthermore, Oui uses a number of other automatically transmitted technical information, such as your IP address. Your IP address is saved in a use-specific manner during the payment process in order to protect against fraud. You can also completely disable the use of cookies in the settings of your particular browser program. However, Oui would like to point out that some areas of the webpage may then no longer work or no longer work properly.

5 Giving and revoking your consent, contents of this consent

Before Oui uses your personal data for the forwarding of newsletters, Oui will ask you to agree. You can revoke your consent with effect for the future at any time and without providing any reason. The revocation has to be sent by e-mail to In this case Oui will, of course, not use your data any further for these purposes.

You have given Oui your consent to the following - either expressly during the ordering process or optionally with regard to the sending of the newsletter:

1) Creditworthiness check
For investigating the methods of payment offered to me, I hereby consent to a creditworthiness check, if necessary by third parties, and consent to the storage of my IP address.

2) Newsletter – independent to an order in the Online Shop
I would like to become a Oui VIP and therefore be informed about all news & special offers. However, I can cancel the newsletter again at any time.

6 Usage profiles

Using pseudonyms, Oui creates usage profiles for the purposes of advertising, market research and the improvement of our services. These usage profiles are not merged with the data concerning the bearer of the pseudonym. You can refuse such use of the data.

7 Duration of storage and information about your personal data, updating and deletion

As a matter of principle, Oui will not store your data for any longer than it is necessary for the purposes mentioned in these data protection regulations or for compliance with legally specified archiving or storage obligations. Of course, Oui will inform you by request about whether and what personal data Oui stores concerning you. Oui constantly endeavours to ensure that your data is correct and up-to-date. Nevertheless, if incorrect information should have been stored, please inform Oui so that Oui can correct this immediately. You can contact Oui by e-mail at In order to get your personal data that is held by Oui deleted, blocked or updated, you can contact Oui at any time by e-mail or post at

Oui Gruppe GmbH & Co. KG
Moosacher Straße 26a
80809 Munich

via email: